Shipping policy

GITA LIFE SHIPPING & DELIVERY POLICY

Last Updated: 06.09.2026

Thank you for shopping with Gita Life.

This Shipping & Delivery Policy explains how physical products purchased through Gita Life Shop are processed, shipped, and delivered.

  1. SHIPPING COVERAGE

Gita Life currently ships products across India.

International shipping may be offered in the future and will be subject to separate terms and charges.

  1. PRODUCTS COVERED

This policy applies only to physical products purchased through Gita Life Shop, including but not limited to:

  • Bhagavad Gita

  • Spiritual Books

  • Tulasi Mala

  • Bead Bags

  • Tilak

  • Devotional Products

  • Gifts

  • Other Merchandise

Digital courses, event registrations, yatra registrations, and digital services are not covered under this shipping policy.

  1. DISPATCH LOCATION

All products, gifts, devotional items, books, malas, bead bags, tilak, and other merchandise offered through Gita Life Shop are processed, packed, and dispatched from:

ISKCON Navi Mumbai
Kharghar, Panvel
Maharashtra, India

Shipping and delivery timelines are calculated from the date the order is processed and dispatched from ISKCON Navi Mumbai.

Customers acknowledge that all Gita Life Shop products are fulfilled and shipped from the ISKCON Navi Mumbai distribution location unless otherwise specified.

  1. ORDER PROCESSING

Orders are generally processed within 1 to 5 business days after successful payment confirmation.

Orders may take additional time during:

  • Festivals

  • Public Holidays

  • High Order Volumes

  • Special Events

  1. SHIPPING TIME

Estimated delivery timelines:

Metro Cities:
3–7 Business Days

Other Cities and Towns:
5–10 Business Days

Remote Areas:
7–15 Business Days

Actual delivery times may vary depending on courier services and local conditions.

  1. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before payment.

Gita Life may occasionally offer free shipping promotions.

  1. ORDER TRACKING

Once an order is shipped, customers may receive:

  • Order Confirmation

  • Shipping Confirmation

  • Tracking Details (where available)

Tracking information may be sent through:

  • Email

  • SMS

  • App Notifications

  1. DELIVERY ADDRESS

Customers are responsible for providing accurate shipping information.

Gita Life shall not be responsible for delays or delivery issues resulting from:

  • Incorrect Address

  • Incomplete Address

  • Incorrect Contact Information

  1. FAILED DELIVERY

If delivery fails due to incorrect information provided by the customer, additional shipping charges may apply for re-shipment.

  1. DAMAGED OR INCORRECT PRODUCTS

If a customer receives:

  • A damaged product

  • A defective product

  • An incorrect product

The customer must contact Gita Life within 48 hours of delivery.

The customer may be required to provide:

  • Order Number

  • Photographs of the Product

  • Photographs of Packaging

Verified claims may be eligible for replacement in accordance with the Return & Refund Policy.

  1. DELIVERY DELAYS

While Gita Life strives to deliver orders on time, delays may occur due to:

  • Weather Conditions

  • Natural Disasters

  • Public Holidays

  • Transportation Issues

  • Courier Partner Delays

  • Government Restrictions

Gita Life shall not be liable for delays caused by circumstances beyond reasonable control.

  1. CASH ON DELIVERY

Currently, Gita Life may offer only prepaid online payment methods unless otherwise stated.

Cash on Delivery (COD) may not be available.

  1. CONTACT

For shipping-related questions, order support, or delivery assistance, please contact Gita Life through the official contact details provided on the website or mobile application.

Dispatch Location:

ISKCON Navi Mumbai
Kharghar, Panvel
Maharashtra, India

  1. ACCEPTANCE OF POLICY

By placing an order through Gita Life Shop, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.